Notifications

You can view notifications about changes, such as contests to your assets and requests to approve when you are an SME of an asset. If you enable email notifications, we also send email notifications in case you’re offline. Your affected assets are linked in the email so that you can view, approve or contest them as soon as they have been updated.

NOTE: Email notifications are sent from customersuccess@syniti.com. To prevent notifications from going to your spam folder, add customersuccess@syniti.com to your contact list.

Notification Events

Users Notified

When a user is added as an SME to an asset

The new SME

When a user is removed as an SME from an asset

The user who was an SME

When a user is added as an owner to an asset

The new owner

When a user is removed as an ownerfrom an asset

The user who was an owner

When an asset is contested

All SMEs , reviewers and ownersof the asset

When an asset is accepted

All SMEs , reviewers and ownerof the asset

When an asset is moved to Review Status

All SMEs , reviewers and ownerof the asset

When an asset’s category or category value is changed

All SMEs and ownerof the asset

When a category or category value is added to an asset

All SMEs and ownerof the asset

When a category or category value is removed from an asset

All SMEs and ownerof the asset

When an asset is commented on

All SMEs and ownerof the asset

NOTE: Email notifications can be turned on/off in user account settings.

Notifications are available for six months. After six months, whether read or unread, notifications are removed from the Notifications panel.