Technical Guides
Web Traffic
This topic includes:
Web Traffic US Data Center
Syniti recommends allowlisting all of the following web domains. Traffic must be allowed over TCP port 443 (aka HTTPS).
Required Allowlist Sites for the Syniti Knowledge Platform
These web domains are always needed by users and the API. They must be allowlisted on any networks that the users are browsing from:
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https://knowledge.syniti.com
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https://login.syniti.com
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https://api.syniti.com
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https://onprem.syniti.com
These additional web domains must be allowlisted if you are using the standard authentication, without single sign on (SSO). In other words, you do not need to allowlist these addresses if you use your own SSO identity provider to authenticate in the Syniti Knowledge Platform:
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https://entota.auth.us-west-2.amazoncognito.com
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https://entota.auth.us-east-2.amazoncognito.com
Allowlist Sites for the Migration Dashboard
These web domains are always needed on Stewardship Tier systems that populate the Migration Dashboard. They must be allowlisted on any networks that host those Stewardship Tier systems:
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https://onprem.syniti.com
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https://agent.virtyx.com
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https://realtime.virtyx.com
This web domain is needed on any network where an application must access the API:
https://api.syniti.com
US Static IPs
NOTE: This traffic uses the UDP protocol on port 51820.
The Syniti Knowledge Platform Connector uses static IPs. The following IPs must be allowed:
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3.140.102.168
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3.133.52.182
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3.142.163.199
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13.58.102.195
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3.20.25.109
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3.20.188.107
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3.18.172.83
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18.190.58.216
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3.15.114.245
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3.14.201.206
Web Traffic EU Data Center
Syniti recommends allowlisting all of the following web domains. Traffic must be allowed over TCP port 443 (aka HTTPS).
Required Allowlist Sites for the Syniti Knowledge Platform
These web domains are always needed by users and the API. They must be allowlisted on any networks that the users are browsing from:
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https://knowledge.syniti.eu
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https://login.syniti.eu
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https://api.syniti.eu
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https://onprem.syniti.eu
This additional web domain must be allowlisted if you are using the standard authentication, without single sign on (SSO). In other words, you do not need to allowlist this address if you use your own SSO identity provider to authenticate in the Syniti Knowledge Platform:
https://qzar.auth.eu-central-1.amazoncognito.com
This web domain is required on any network where an application must access the API:
https://api.syniti.eu
EU Static IPs
NOTE: This traffic uses the UDP protocol on port 51820.
The Syniti Knowledge Platform Connector uses static IPs. The following IP addresses must be allowlisted:
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18.158.132.137
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18.198.254.134
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18.192.157.181
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3.68.162.253
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18.194.250.127
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3.127.112.189
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18.195.178.207
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3.127.54.110
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3.72.58.229