Importing BOA Add-On Support Packages

Overview

This article provides instructions for importing BOA Add-on support packages in your SAP ECC system. The same process applies to other add-on support package versions.

Prerequisites

Ensure that an existing BOA Add-On version corresponding to the Support Package you want to import is already installed in your SAP ECC system. Refer to the SKP Add-On Versions for SAP ECC section for more information.

Preparing the Import of BOA Add-On Support Package

In your SAP system, import the .SAR archive file (provided by the SAP Support team or the Syniti Support team) using Support Package Manager.

1. Run the Support Package Manager using (Transaction SPAM) and access Support Package > Load Packages > SAR Archives from Front end.

   

2. Select the required .SAR archive file and click Open. If prompted, grant required access to upload the file.

   

3. Click Decompress and proceed.

   

A success message is displayed when the .SAR archive file has been imported successfully.

Import BOA Add-On Support Package

1. Log on to client 000 in your SAP system as a user with SAP_ALL rights. Do not log on with the user SAP* or DDIC.

2. Use the Support Package Manager (Transaction SPAM) and click Display/Define.

   

3. Select the BOA Add-on component to be imported from the list of available components and click Continue .

   

4. In the Define Queue dialog box, click Confirm queue .

   

5. Enter the password of the support package and click Continue .

   

6. Click Yes and continue.

   

   Support Package of BOA should be added in the Import queue and is ready to be imported

7. Click the Import Queue button.

   

8. Click Continue .

9. In the Import Queue dialog box, click Import .

   

   The Support Package import starts. Once the import is complete, a pop-up message confirms that the Support Package has been imported successfully.

   

10. Click Support Package > Confirm to finish the Support Package import process.

    

The BOA Add-On support package should be successfully imported in the system, which can be verified by accessing System > Status > Details > Tab: Installed Software Component Versions.