Restart Cransoft/DSP

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Overview

The Restart Cransoft/DSP page displays instances of the Cransoft/DSP service hosted by Syniti in your Windows environment and provides the ability to restart those instances if an instance is unresponsive or requires a restart without the need to access the Windows server directly.

Instances of Cransoft/DSP are registered by Syniti CloudOps as part of the management of your tenant. If you are missing a Cransoft/DSP instance, please contact Syniti Support to register the missing service.

Use the Restart button associated with each service instance to restart its operation. Each instance of a Cransoft/DSP service will be listed with its own Restart button, limiting the restart process to that specific instance.

Note

  • After initiating a restart for a service instance, the Restart button becomes unavailable for a brief period before it can be used again.

  • Should there be an error during the restart process, for example, Service Not Found, please contact Syniti Support.

The Restart Cransoft/DSP page displays the following information:

  • Name—Name of an instance.

  • Status—Indicates the current state of an instance in real-time.

    • Running—An instance is active and functioning normally.

    • Restarting—An instance is available for a restart.

    • Restart Completed—An attempt to restart an instance is successful.

    • Restart Failed—An attempt to restart an instance was unsuccessful.

  • Action—Actions to perform. Currently, you can restart an instance.